New windows? Contractor Qualifications? Homeowners FAQ’s?
Do I need new windows?
Age of existing windows
Wood windows are designed to last up to fifty years with proper care. Aluminum and steel frames last about half that long. If your home is over 20 years old, it’s time to consider the benefits of vinyl, fiberglass or wood clad dual pane windows.
Check for drafts
Do curtains move when the wind blows? Air movement through poorly weather-stripped, loose fitting windows is a major source of energy loss. Inspect worn or missing weather-stripping.
Cold or Hot Frames
Put your hand on the frames of your windows. Does it feel cold in winter and hot in summer? Energy loss can be significant. Vinyl or fiberglass frames with insulated dual glazed Lo-E windows are about three times as energy efficient as single pane metal frames.
Condensation
If your windows are the coldest surface in your home, warm moist air will condense on the inside surface of the glass or frame. If your windows are dual pane and condensation appears between the two panes of glass, the seal has failed and needs replacing.
Mildew
Look for signs of mildew around the inside of the window, the result of excessive condensation. Over time this can lead to dry rot and expensive structural repairs.
Leaking
Water that leaks through frame will run down the inside wall surface causing dry rot and damage to sheet rock and carpet. Look for stains on the sill and wall below the window. New windows properly installed do not leak.
Operation
Sliding Glass doors get more use and wear out quickly. Worn loose fitting windows won’t provide smooth, easy operation. Do your windows lock properly? Not meeting current forced entry security codes leave your family vulnerable.
Appearance
Do your windows look dated? New styles and custom glass will enhance the beauty in your home, increase the value and protect your biggest investment.
Egress Tempered Glass
Fire safety codes require operable windows in every bedroom. If not large enough or do not open they should be replaced.
National safety glazing codes require glass next to a door or inside a bath area to be tempered. Specially manufactured it keeps glass safe if broken.
Things you should know about your contractor
Dealing with a local contractor is more convenient if you need to contact them for any reason in the future.
Don’t be a victim. Do be aware that scam artists posing as contractors have targeted consumers.
Ask to see the contractor’s “pocket license” and an additional form of identification so you know with whom you are dealing.
It is illegal to borrow and or/use licenses. Understanding this information is important to know who is actually responsible for the work being done for you.
A business card should include contractor’s name, address, telephone number, and contractor license, to verify current status. Contractors State License Board 1-800-321-CLSB (2752) or www.cslb.ca.gov
All proposals must include brand names, sizes, quantities, styles, types of products and materials, a detailed description of labor, and all costs associated with the proposal.
A proposal written on a business card, scrap of paper, brochure or someone just telling you what they are going to do, does not allow you to make a reasonable comparison of bids.
Ask to see copies of any and all warranties at the time you receive estimate.
Don’t pay more than 10 percent of the job or $1,000 whichever is less, as a down payment.
Verify with BBB for any complaints or issues. Ask for a list of references.
Homeowner Questions
Is there any damage to stucco?
No, with retrofit application there is no damage to exterior. Larger border encases old frame in.
My Windows face a busy street. Will it be quieter?
Yes, anytime you upgrade the sound control glass STC rating by 3 points you significantly reduce noise.
Can new windows prevent fading?
Yes. With new Lo E coatings you reduce up to 90% of the UV rays, which cause fading.
Will new windows reduce condensation?
Yes. Dual pane separates outside temperature from inside temperature, which prevents moisture from forming.
How safe are the new locks?
Milgards post-action lock exceeds California Forced Entry Standards.
How soon will my new windows be installed?
Factory delivery is 2-4 weeks and installation can be done in 1-3 days depending on how many windows & doors.
How thorough is clean up?
Complete removal of your old windows and other debris. We use mats at entries and cover where needed, glass and frames are cleaned plus final vacuum.
What warranties apply?
Forrest Windows guarantee 3-year labor. Milgard products carry a full lifetime warranty.
Will my old window coverings fit?
Most of the time. All coverings placed outside the opening won’t change.
What should I do before the installers arrive?
Inside and outside clear any items that are against or near the window areas. Easy access is very helpful.
What if I refer a friend?
Any referrals of 3 or more windows installed receive up to $100 rebate.
Thank you for making Us, Your Business.
Enjoy, rejoice, and congratulate yourself.
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